Center for Medicare Advocacy

Advancing Access to Medicare and Healthcare

Connecticut Info & Projects

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Table Of Contents
  1. Learn about the Center directly from our former Directors
  2. CT Medicare Education and Advocacy Projects
  3. CT Long-Term Care Ombudsman Partnership
  4. CHOICES – Connecticut’s State Health Insurance Assistance Program (SHIP)
  5. CT Dually Eligible Appeals Project
  6. Medicare Savings Programs in Connecticut
  7. Medigap in Connecticut
  8. Community Outreach and Education Project (COEP)
  9. Other Resources
  10. Articles and Updates

Learn about the Center directly from our former Directors

Download the Basic Center for Medicare Advocacy Flyer for CT

Contact and basic information for CT residents. Download it here.

CT Medicare Education and Advocacy Projects

For decades the Center for Medicare Advocacy has designed and implemented projects to assist Connecticut residents and their families obtain fair access to Medicare and necessary care. Our Connecticut assistance, outreach, and education work has been the foundation for much of the Center’s broader systemic advocacy. This work is increasingly important as Connecticut’s population is aging, more residents rely on Medicare to access health care, and the state and country continue to deal with the pandemic.

The overall goal of these projects is to help Connecticut residents and stakeholders know what Medicare should cover, help beneficiaries obtain appropriate coverage, reduce cost-shifting to families and Medicaid, and effect systemic change to benefit all who rely on Medicare – now and in the future. This work, and the Center’s mission, particularly focus on the needs and rights of people with lower incomes and longer-term, debilitating conditions. Our assistance is provided at no cost for residents of Connecticut and is supported by the Connecticut State Unit on Aging.

Aging and Human Services Joint Informational Forum
Regarding Medicare in CT
Featuring Judith Stein and Kathy Holt

CT Long-Term Care Ombudsman Partnership

CT LTCOP Logo

The Center is grateful to partner with the CT Long-Term Care Ombudsman Program to magnify the value of each entity’s expertise and resources on behalf of CT’s long term care facility residents, families, and helpers. We share resources, participate in joint education efforts, and provide information and referrals as appropriate for the services available from each program.

In the Fall of 2021, Center staff were guests on the LTC Ombudsman’s podcast, Your Care-Your Rights-Your Voice Podcast. In the two podcasts, we discussed assistance available from the Center for Medicare Advocacy, provided an overview of Medicare, Medicare skilled nursing facility coverage, and resident rights.  You can listen to the podcasts here.  For more information about the CT Long-Term Care Ombudsman Program, visit their website at https://portal.ct.gov/LTCOP.

Center for Medicare Advocacy and the CT Long-Term Care Ombudsman Program Virtual Education Series Sessions

CHOICES – Connecticut’s State Health Insurance Assistance Program (SHIP)

Open Enrollment runs October 15 to December 7 – Contact CHOICES for help. Spread the word with this handy flyers:

CHOICES is a Connecticut program, part of a national network of State Health Insurance Assistance Programs (SHIPs) that offers free, confidential counseling, education and assistance about Medicare, Medicaid, and related programs. CHOICES counselors help Connecticut Medicare beneficiaries and their families make informed decisions about health care benefits.  Since its inception, the Center for Medicare Advocacy has been a partner with the five Connecticut Area Agencies on Agency that administer CHOICES for their regions. The Center provides CHOICES’ staff and counselors with training, materials, and legal support. Overall, the program is administered by the Connecticut State Department of Aging and Disability Services.

Call CHOICES at 1-800-994-9422 or learn more online.

CT Area Agencies on Aging

South Western CT Agency on Aging
1000 Lafayette Blvd., 9th Floor
Bridgeport, CT 06604
203-333-9288
http://www.swcaa.org/

Agency on Aging of South Central Connecticut
117 Washington Ave., Suite 17
North Haven, CT 06473
203-785-8533
https://www.aoascc.org/

Senior Resources Agency on Aging
19 Ohio Ave., Suite 2
Norwich, CT 06360
860-887-3561
http://seniorresourcesec.org/

North Central Area Agency on Aging
151 New Park Ave.
Hartford, CT 06106
860-724-6443
http://www.ncaaact.org/

Western Connecticut Area Agency on Aging
84 Progress Lane
Waterbury, CT 06705
203-757-5449
http://www.wcaaa.org/

CHOICES Health Insurance Hot Line 1-800-994-9422

CT Dually Eligible Appeals Project

Since 1987 the Center for Medicare Advocacy has partnered with the Connecticut State Department of Social Services (DSS) to appeal Medicare denials for care provided to dually eligible patients that was paid for by Medicaid. Pursuant to agreements with DSS, the Center pursues thousands of Medicare appeals annually for dually eligible nursing home and home health patients. This work lessens the individual beneficiary’s Medicaid liability to the State, challenges inappropriate Medicare denials, and helps ensure Medicaid is the “payer of last resort”.

Over the course of the Connecticut dully-eligible project, the Center has recovered almost $400 million from Medicare appeals. This includes cases that were formally appealed, as well as cases that were part of a settlement with the Centers for Medicare & Medicaid services (CMS) to help resolve a backlog of cases waiting for Administrative Law Judge hearings.  As part of this project, the Center also provides training and training materials for skilled nursing facility and home health providers and continuous legal and technical support.

In addition to the importance of this work for Connecticut’s Medicaid agency and population, the project also helps inform the Center’s other work, which includes helping beneficiaries access Medicare-covered care, assisting individuals in obtaining fair appeals, and monitoring federal policies, providers, and Medicare Advantage plans. We are able to use the insights we gain in the dually-eligible project to provide education and advocacy, track patterns of coverage and appeal problems, and communicate with CMS, Medicare contractors, and policy-makers about systemic issues.

Medicare Savings Programs in Connecticut

The Medicare Savings Program (MSP) helps cover some Medicare-related expenses for people with lower incomes. Depending on the individual’s income, MSP can help cover all, or some of, Medicare’s premiums, deductibles and cost-sharing. Unlike in most states, there is no asset test in Connecticut. There are three levels of the MSP. All MSP levels cover the Part B premium and provide automatic enrollment into Extra Help/Low income Subsidy (LIS) for Part D prescription coverage.

Qualifying For a Medicare Savings Program in CT (2024 Eligibility Figures. Updated Annually in March)

1. Qualifying at the Qualified Medicare Beneficiary (QMB) level:     

  • If one’s Gross Monthly Income is at, or below: $2,649.00 (single) $3,595.00 (couple)
  • QMB pays the Part B premium, and all Medicare Deductibles, Part A and Part B. In addition, QMB covers, flat rate co-pays and co-insurance (usually 20% of Medicare charges), similar to Medigap policies. QMB automatically enrolls the individual in Extra Help (LIS) to help pay for Prescription Costs. 

2. Qualifying at the Specified Low Income Medicare Beneficiary (SLMB) level:     

  • If one’s Gross Monthly Income is at, or below: $2,900.00 (single) $3,935.00 (couple)
  • SLMB pays the Part B premium and automatically enrolls the individual in Extra Help (LIS) to help pay for Prescription Costs. 

3. Qualifying at the Additional Low Income Medicare Beneficiary (ALMB) level:   

  • If one’s Gross Monthly Income is at, or below: $3,088.00 (single) $4,191.00 (couple)
  • ALMB pays the Part B premium and automatically enrolls the individual in Extra Help (LIS) to help pay for Prescription Costs. (Note: Access to the ALMB is subject to available funding for the program.)

Does MSP Help with the Costs of Prescription Drugs?

Individuals who qualify for any level of MSP, will automatically qualify for the Part D Low Income Subsidy (LIS), also called “Extra Help”

  1. LIS / “Extra Help” pays the full cost of a Medicare Part D (prescription coverage) basic “benchmark” plan, or a portion of a non-benchmark plan, yearly deductible, co-insurance, or co-pays. This coverage remains the same even if the individual reaches the Part D coverage gap.
  2. LIS / ”Extra Help” allows individuals to change their Medicare Part D or Medicare Advantage plans outside of the open enrollment period.
  3. LIS / “Extra Help” pays co-pays for formulary drugs. In 2023, individuals with LIS will pay no more than $4.15 for a generic drug and $10.35 for a brand name. 

The Connecticut Medicare Savings Program is administered by the Connecticut Department of Social Services (DSS). 

Program brochures and applications are available from DSS and can be downloaded from the DSS website at: https://portal.ct.gov/DSS/Health-And-Home-Care/Medicare-Savings-Program/Medicare-Savings-Program

For assistance and to apply, call the Connecticut CHOICES Statewide Health Insurance Hotline 1-800-994-9422, and review the material at these links:

New Resource – Recorded Webinars:

Learn about the Medicare Savings Programs (MSPs) in Connecticut, including how MSPs can help some Connecticut residents pay for Medicare costs, and review a case study to learn how MSP assistance is calculated.

Medigap in Connecticut

Medigap pays for cost sharing and some other services not usually covered by Traditional Medicare – Deductibles, Co-Insurance, Excess Charges (See Benefit Chart of Medicare Supplement Plans for details on which plans cover what, and how much).

A Beneficiary must have Parts A and B to buy a Medigap plan, and must have had prior creditable coverage. Generally one cannot have a Medigap Plan and a Medicare Advantage Plan.

Connecticut has some of the most generous rules for Medigap plans in the country. Connecticut has continuous enrollment, meaning Medigap plans may be purchased at any time, but if a beneficiary does not sign up within the first six months of part B coverage they may be subject to a pre-existing condition waiting period. In addition, Connecticut Medigap insurance is community rated – everyone in the community pays the same amount for the same plan. Premiums may go up but not due age, disability, or health status. Connecticut Medigap plans are also “guaranteed issue” – one cannot be denied a plan due to pre-existing conditions, age, or disability. And Connecticut requires Medigap policies be available to disabled beneficiaries under age 65 – Plans A, B and sometimes C (if eligible for Medicare prior to 2020).

Note that one cannot buy a Medigap policy if: one elected a Medicare Advantage plan, or has full Medicaid, or is enrolled in QMB prior to Medigap. It is not however, illegal to renew a policy

Community Outreach and Education Project (COEP)

www.medicareadvocacy.org/ossen

The Jeffrey P. Ossen Family Foundation and the Center for Medicare Advocacy have joined forces to advance access to Medicare and necessary community-based services. The two organizations are partnering to provide outreach and education throughout Connecticut, with a focus on the Northeast, Hartford and New Haven areas. together we hope to help beneficiaries, providers, families and policy-makers understand and access Medicare-covered home health and community-based services.

The Center for Medicare Advocacy and Ossen Foundation plan to work closely with local health care providers, relevant community members and leaders to spread the word about Medicare coverage and the help available to access coverage, health care, and community services. The stories and challenges learned through the project are amplified to encourage necessary systemic change to help all Medicare beneficiaries get the care and services they need. That’s why the mission of the project is to “act locally and think globally.”

An Advisory Team of service organizations and leaders is working together to enhance knowledge about Medicare and the allied organizations available to help access health and community services.

The Center for Medicare Advocacy is grateful to the Ossen Foundation for supporting this important project.

Other Resources

Articles and Updates

For older articles, please see our article archive.