On June 30, the centers for Medicare & Medicaid Services (CMS) released a statement notifying approximately 103,000 Medicare beneficiaries that personal information may have been involved in an incident affecting Medicare.gov accounts. CMS identified suspicious activity, and worked to deactivate affected accounts, assess the scope of the issue, and mitigate the harm.
Those affected should receive (or have received) a letter, a sample of which is available here.
Per CMS, Beneficiaries are encouraged to:
- Review Medicare Summary Notices and Explanation of Benefits for any unfamiliar charges or services.
- Report any suspicious activity to 1-800-MEDICARE (1-800-633-4227) or the Office of Inspector General at oig.hhs.gov/fraud/report-fraud/.
- Obtain free annual credit reports through www.annualcreditreport.com or by calling 1-877-322-8228.
- File reports with local law enforcement and/or the Federal Trade Commission by calling 1-877-IDTHEFT (1-877-438-4338) or online at www.ftc.gov/idtheft if any identity theft concerns arise.
For additional information or questions, beneficiaries can directly contact 1-800-MEDICARE (1-800-633-4227).
July 3, 2025 – M. Shepard